Pakistan Power Distribution Program

USEA implemented the Utility Exchange Program component of USAID’s Power Distribution Program (PDP) in Pakistan. PDP is a five-year project aimed at working with government-owned electric power distribution companies in Pakistan to improve their performance in the areas of loss reduction, revenue collection and customer service. USEA’s utility exchanges enable U.S. and third-country utilities to share practical information, real-world case studies and best practices with their counterparts in Pakistan.

In 2013, USEA brought Pakistan delegations to Australia, Malaysia, the Philippines, Thailand, the United Arab Emirates and the U.S., to meet with their counterparts.  Topics included best practices for distribution utilities in training, engineering and planning, communications and customer service, financial operations and utility regulation.

Files: 
AttachmentSize
PDF icon 1 - Customer Service, Commercial and Financial Management, Turkey1020.2 KB
PDF icon 2 - Reducing losses and Improving Service, South Africa1.09 MB
PDF icon 3 - Human Resources and Employee Training - U.S.380.23 KB
PDF icon 4 - Safety, Australia1.01 MB
PDF icon 5 - Distribution System Engineering, Design and Operations, U.S.621.88 KB
PDF icon 6 - Customer Service and Commercial Operations, U.A.E.802.35 KB
PDF icon 7 - Safety and Training, Australia784.12 KB
PDF icon 8 - Customer Service, U.A.E.1.47 MB
PDF icon 9 - Financial Operations and Internal Auditing, Thailand825.29 KB
PDF icon 10 - Distribution System Engineering and Planning, Malaysia1.26 MB
PDF icon 12 - Utility Regulation Best Practices, U.S.1.08 MB
PDF icon 13 - Utility Regulation Best Practices1019.07 KB